Frequently Asked Questions
This is where you find answers to the most frequently asked questions. Can't find the answer you were looking for? Contact us today and we will gladly help you figure it out!
Return Policy
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Make & Model Skiguard Total Height (cm) Crossbars Audi e-tron (18-) 830 Touring 189,5 / 192 / 196 cm * Thule AeroBlade Edge Audi Q5 (08-17) 830 Touring 195 cm Audi OEM Audi Q7 (15-) 860 Touring 202 cm Thule AeroBlade Edge BMW X3 (11-17) 830 Touring 195 cm Thule AeroBlade Edge BMW X5 (13-18) 860 Touring 208 cm Thule AeroBlade Edge Ford Edge (16-) 830 Touring 198 cm Thule AeroBlade Edge Jaguar I-Pace (18-) 830 Touring 188 cm Jaguar OEM Land Rover Discovery 4 860 Touring 222 cm Thule AeroBlade Edge Land Rover Discovery Sport (15-) 960 Touring 201 cm Thule 775 Land Rover Range Rover Sport (13-) 960 Touring 206 / 210/ 216 cm * Land Rover OEM Land Rover Range Rover Vogue (12-) 960 Touring 212 cm Land Rover OEM Lexus NX300h (15-) 830 Touring 193 cm Thule AeroBlade Edge Mazda CX-5 (17-) 830 Touring 196 cm Whispbar/Yakima Mercedes-Benz GL/GLS (13-19) 960 Touring 215 cm Thule 775 Mercedes-Benz GLC (16-) 830 Touring 196 cm Thule AeroBlade Edge Mercedes-Benz GLE/ML (12-19) 860 Touring 210 cm Thule 775 Mercedes-Benz V-klasse (15-) 960 Touring 221 cm Thule 775 Mitsubishi Outlander (13-) 860 Touring 199 cm Thule AeroBlade Edge Nissan X-Trail (15-) 830 Touring 199 cm Thule 775 Chevrolet Bolt (16-) 830 Touring 189 cm Thule AeroBlade Edge Porsche Macan (14-) 830 Touring 194 cm Thule AeroBlade Edge Toyota Rav4 (12-18) 860 S 197 cm Whispbar/Yakima Volkswagen Tiguan (16-) 830 Touring 191 cm Thule 775 Volkswagen Tuareg (10-18) 860 Touring 208 cm Thule AeroBlade Edge Volvo XC60 (09-17) 860 Touring 192 cm Volvo OEM Volvo XC60 (17-) 830 Touring 193 cm Thule AeroBlade Edge Volvo XC70 (07-16) 860 Touring 192 cm Thule 775 Volvo XC90 (15-) 860 Touring 207 cm Thule AeroBlade Edge Can't find your care in the list? Contact us and we will help you sort it out!
*) Different levels due to adjustable suspension
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We ship all over North America. For delivery to Canada and Alaska (or Mexico and Hawaii), please contact us for more details.
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Yes, we offer custom paint jobs through a local trusted paint shop. Send us your color code, VIN or creative suggestion and we will take care of the rest!
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The Touring model has tunnels in the lower half for the crossbars to pass through. For these models the box sits about 2'' (5cm) below the crossbars. The distance between the car roof and the box is subsequently determined by the crossbars used.
The Sport models have open section cut-outs and will sit at the same height, or slightly below, the crossbars.
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We recommend staying below 75 mph. However, the answer depends on the type of crossbars used and how strong they are. The recommended top speed might seem low, but keep in mind that the impact on your car's handling and driving characteristics increases non-linearly with increased speeds.
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Yes, in most cases the same box will fit other cars. Contact us today to learn more.
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The answer is: maybe. In some cases the car wash recognizes accessories such as roof boxes and bike racks. However, some do not!
Please ask the attendant to find out.
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Reach out to us and we will gladly get you a new set of keys.
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All sales are final, and Skiguard USA does not offer any money-back guarantees or accept any form of returns.
In the event a product sold directly from Skiguard USA has a defect covered under the factory warranty that is deemed unrepairable within reasonable distance of the customer, Skiguard USA will, at it's sole discretion, decide whether a return or refund is applicable.
If product is purchased through a reseller or distributor, please contact the point of sale to determine what their policies are.
Unless otherwise stated verbally or in writing by a Skiguard USA employee, Skiguard USA does not guarantee the fit of product to vehicle or crossbars. Returns are not accepted based on fitment unless explicitly agreed upon prior to sale be completed.
Please contact Skiguard USA for more information.
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Contact Us
Skiguard USA serve USA & Canada from our North American HQ in Lafayette, CO.
European customers: please contact Skiguard in Norway www.skiguard.no
Do you have questions or would like a quotation? Please include in your car's make, model, year and other relevant information such as what type of cross bars / roof rack you have, and we will get back to you within 12hrs.
*If you don't hear from us within 12hrs, please check your spam folder or give us a call!